Account
Information on accessing, registering, and managing your account.
01 How can I create an account?
You can create your account directly on the Suite Benedict website by accessing the personal area and following the registration instructions.
02 Is it mandatory to create an account to place an order?
No. You can complete a purchase even without creating an account. However, registering can make it easier to view information about your orders and manage your details.
03 How can I access my account?
Go to the Account section of the site and enter the required details to log in. Make sure to use the same email address associated with your Suite Benedict account.
04 I have forgotten my password. What should I do?
From the login page, select the option to recover or reset your password and follow the instructions you receive via email. If you do not receive the message right away, also check your spam or junk mail folder.
05 Where can I view my orders?
If you placed your orders while logged into your account, you can view the available information by accessing your personal area.
06 Why does an order not appear in my account?
If you completed your purchase without logging into your account, the order might not appear in your personal area. In any case, the order confirmation email remains the primary reference for your purchase.
07 How can I change my personal details?
Access your personal area to check which information can be updated directly from your account. If you need to change details that cannot be edited, please contact our customer service team.
08 How can I delete my account?
If you would like to request the deletion of your account, please contact our customer service team and provide the email address associated with the account. We will then provide you with the information needed to process your request.